WHO WE ARE.

The Technoids General Solutions is an IT company built around one idea: organisations should be able to rely on their technology without having to think about it.

We are a managed service provider. Our clients hand us the day-to-day running of their IT, including support, monitoring, security and upkeep, and we take responsibility for keeping it working. Alongside that we provide hosting, security services and custom app development, so there is one accountable team behind everything.

We work with small and mid-sized organisations, typically 10 to 250 people, that either have no in-house IT team or have one that is stretched thin. Professional services firms, clinics, schools, non-profits, retailers and other growing businesses use us as their IT department, or as an extension of it.

A managed service provider (MSP) takes ongoing responsibility for your IT under an agreement, instead of charging per fix. We monitor, maintain and support your systems continuously, so problems are prevented or dealt with before they disrupt your work.

Small and mid-sized organisations, usually between 10 and 250 people, across professional services, healthcare, education, non-profit, retail and similar sectors. What they share is a need for dependable IT without building a large internal team.

Yes. Some clients hand us everything. Others keep an in-house team and use us for helpdesk overflow, monitoring, security or projects. We agree who owns what at the start, so nothing falls between the two.

HOW WE WORK.

Managed IT is the core of what we do. Three things shape how we deliver it.

RESPONSIVE

Real people who know your systems, reachable when your team needs them.

Support That Shows Up

Every request is tracked, owned and followed through to a proper fix.

PROACTIVE

We monitor and maintain your systems so problems are fixed before you notice them.

Prevention First

Patching, health checks and reviews are scheduled work, not afterthoughts.

ACCOUNTABLE

One team answers for your IT, with clear reporting on what we did and why.

No Finger-Pointing

Hosting, security, apps or support: it all comes back to us.

IT MAKES SENSE.

Handing your IT to a managed provider replaces unpredictable repair bills and downtime with a planned, measured service. You know who is responsible, what is covered and what is coming next, and your staff get their time back.

Cloud Computing Infographic

YOUR IT

IN SAFE HANDS.